How kandrelovi.top collects, uses, and protects your personal information
Last updated: 15th January 2026
This Privacy Policy describes how kandrelovi.top AG ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website kandrelovi.top or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and Austrian data protection laws.
Data Controller:
kandrelovi.top AG
Favoritenstraße 84
1059 Vienna, Austria
Registration Number: FN147852a
VAT Number: ATU14258963
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us, such as when you fill out contact forms, subscribe to our newsletter, or communicate with our support team. This may include your name, email address, telephone number, company name, and any messages or inquiries you send to us.
Additionally, we automatically collect certain technical information when you visit kandrelovi.top, including your IP address, browser type and version, operating system, referring website, pages visited, time spent on pages, and other usage statistics. This information helps us understand how visitors interact with our website and improve our services accordingly.
We use the personal data we collect for several legitimate business purposes. We use of your data includes responding to your inquiries and providing customer support, delivering our gym member behaviour analytics services, sending you marketing communications about our services (with your consent), improving our website functionality and user experience, and conducting business analytics to enhance our service offerings.
We may also use your information to comply with legal obligations, protect our rights and interests, and ensure the security of our systems and services. All processing of your personal data is conducted in accordance with applicable data protection laws and based on legitimate legal grounds as outlined in the GDPR.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the specific cookies we use, their purposes, and how to control them, please refer to our comprehensive Cookie Policy. Our cookie policy explains the different types of cookies we employ and provides instructions on how to manage your cookie preferences through both our consent management system and your browser settings.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as web hosting providers, email service providers, and analytics platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a business merger, acquisition, or sale, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
Under the GDPR and Austrian data protection laws, you have several important rights regarding your personal data. These include the right to access your personal information and obtain details about how we process it, the right to rectify any inaccurate or incomplete personal data, the right to erase your personal data in certain circumstances, and the right to restrict or object to the processing of your personal data.
You also have the right to data portability, allowing you to receive your personal data in a structured, commonly used format, and the right to withdraw your consent at any time where we rely on consent for processing. To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and customer inquiries are typically retained for three years to provide ongoing support and maintain business records. Website analytics data is retained for 26 months in accordance with Google Analytics default settings.
Marketing communications data is retained until you unsubscribe or withdraw consent, after which we will retain only the minimum information necessary to honour your opt-out request. If you have an active business relationship with us, we may retain your information for the duration of that relationship plus a reasonable period thereafter for legal and business purposes.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls limiting who can view personal data, and staff training on data protection principles.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining reasonable safeguards to protect your data and will notify you of any data breaches as required by applicable law.
Your personal data may be processed and stored in countries outside the European Economic Area (EEA), particularly when using third-party services such as cloud hosting providers or analytics platforms. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
We regularly review our data transfer practices to ensure they comply with current data protection regulations and provide adequate protection for your personal information regardless of where it is processed.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us using the following contact information:
Privacy Contact:
Email: [email protected]
Phone: +43 17881628
Address: Favoritenstraße 84, 1059 Vienna, Austria
We aim to respond to all privacy-related inquiries within one business day and will work with you to resolve any concerns about how your personal data is processed.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated policy on kandrelovi.top with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, please discontinue use of our services and contact us to discuss your concerns.
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).
Austrian Data Protection Authority:
Wickenburggasse 8
1080 Vienna, Austria
Telephone: +43 1 52 152-0
Email: [email protected]